3leaf audio mini octabvre tracking problem

[Woony90]

I know tracking on octave pedal depends on many factors,

but I thought it's weird because it tracks all the way trough sustain on 15th fret on A string(Note C) but the tracking would be glitchy and on and off on 10th fret on D string (which is same C).

I can definitely hear pitch shifting after half second into sustain on 8th fret on D string.

and crazy part is below 12th fret, some random notes are having tracking problem, but some fret right next to it works great.. like 8th fret on D string won't work but 7th fret works but 6th fret won't again.

very strange.. I checked intonation of my tune and they are pretty accurate.

thoughts?

oh and sometimes my pedal is turned on eventhough the LED is not lit.. what the hell?
this happens when I plug in the cable to the pedal. or after plugging in the power jack.
I did not turn on the pedal but the effect is active.. I would have to turn on the pedal again and hit the bypass again to kill it..

 

[Ricky Caboverde]

I'd suggest sending Spencer an email. Even though I had bought a pedal second-hand, my last customer experience with him was positive. It really seemed like he stood behind his products and cared to resolve any issues.

 

[Woony90]

I'd suggest sending Spencer an email. Even though I had bought a pedal second-hand, my last customer experience with him was positive. It really seemed like he stood behind his products and cared to resolve any issues.

I did and wow... super fast response from him!! Much respect for the service he provides. he pointed me few things that could be the culprit and I think the cloesest I can think of is the dead spots on my neck. The ones glitching out have less sustain than the other frets that work well with octabvre so I think it's more of bass's fault than the pedal.

Update: Okay I think I can almost confirm this is my bass problem. Ones that are having tracking problem has noticibly short sustain. If I put some weight on the headstock(common cure for deadspot) while it doesnt perfectly fix the tracking, it does get much better. Plus I think it's time to change the string. I think my string is also too old and losing more sustain because of the age. and about the power problem, I got a technical explanation of why it could happen from Spencer and it make sense. I rarely get satisfactory answer from any kind of customer service but Spencer is an awsome guy. He really knows his stuff and he takes care of his customer very well

 

[SlapinDaBass]

Any update?

 

[The Ryantist]

You could also try a compressor before the octaver. That will even out the notes going into it.