Best way to contact Warpedneck.com

[GretschWretch]

I've got a recently-purchased Magnatone X-10 Hurricane whose neck is bowed beyond my best efforts to straighten it so, based on TB recommendations, I contacted Warpedneck.com about doing the job. Did this a couple of weeks ago; have not heard back from them.

I used my personal account to send the e-mail, not Warpedneck's e-mail link, and I'm wondering if this may be the reason I have not received a reply. How to adjust my strategy? Should I e-mail them through their designated account? Should I phone them? Should I just box up the neck and send it to them, along with instructions?

 

[CJL]

Hi - warpedneck.com is run by the owner of Sky Guitars here in Denton, TX. They should have a website and phone number on the Sly Guitars website I believe.

 

[Bodeeni]

Send an email. They should respond quickly

 

[cholyoke]

I sent an email to [email protected] from my email account and received responses fairly quickly.

 

[Jim C]

They've replied quickly to me when using their link.

 

[Lownote38]

I found that calling them was the quickest way to talk to someone, but that was 5 years ago.

 

[Geri O]

Email with them works fine.