Has anyone had trouble with EMG tech / customer service responding to questions recently? I had a question about the size of a pickup (set) that I paid over 200 dollars for back in November. They responded but didn't understand the facts stated in my email, so the answer they gave was not accurate. I responded and restated the facts of my original email but they never responded. Then a few weeks ago I asked a question about tone pots and never received a reply. I sent a follow up message a couple days ago but still haven't heard from them. I've checked my spam folder and nothing.
This is very frustrating as I am new to EMG and was interested in their products but now I'm not so sure.
This is very frustrating as I am new to EMG and was interested in their products but now I'm not so sure.