I just got a new bass with an adjustable bridge, and the action is a bit high for my taste and have never used string height adjusters. Which way do I turn the wheels to lower my string height?
Count your turns so if you don't get the result you expect, you can put it back to where it was.
Re "One way will turn easier than the other", that's only true if the adjusters were installed properly. A properly installed adjuster should move by hand, and not require a pair of pliers. Sometimes they're fit so tight that the adjuster won't turn in either direction, unless you loosen the strings first. Don't force the wheel, or the bridge will get out of position.
Just noticed that you posted a week ago - were you able to get things adjusted?
Cheers,
Paul