Hello All,
I purchased a LittleMark Tube 800 head last year and have had problems with scratchy intermittent volume/tone pot behavior.
I tried living with the issues thinking that using and moving the dials might even out the response, but things have gotten worse so I sent it to VST in Pasadena for warrantee repairs.
The amp was delivered to VST three weeks ago (UPS tracking Sept 15th) and I have not heard anything from VST. They do not answer their phone (626-794-8196) and have not responded to email inquiries.
I'm starting to get worried. Does anyone have alternate contact info for VST in Pasadena? Is this type of customer service typical for them?
After reading all the buzz about MarkBass I went all in and bought their NY 151 cab, 2 12" MarkBass cabs and the Tube 800 head with a $65.00 amp bag. Now, after breaking the bank on MarkBass equipment, I'm using my small Peavey backup amp. Sorry I went with MarkBass and Musician's Friend. I'm buying local from now on.
Thanks,
-Charlie
MusicMan StingRay Frettless
I purchased a LittleMark Tube 800 head last year and have had problems with scratchy intermittent volume/tone pot behavior.
I tried living with the issues thinking that using and moving the dials might even out the response, but things have gotten worse so I sent it to VST in Pasadena for warrantee repairs.
The amp was delivered to VST three weeks ago (UPS tracking Sept 15th) and I have not heard anything from VST. They do not answer their phone (626-794-8196) and have not responded to email inquiries.
I'm starting to get worried. Does anyone have alternate contact info for VST in Pasadena? Is this type of customer service typical for them?
After reading all the buzz about MarkBass I went all in and bought their NY 151 cab, 2 12" MarkBass cabs and the Tube 800 head with a $65.00 amp bag. Now, after breaking the bank on MarkBass equipment, I'm using my small Peavey backup amp. Sorry I went with MarkBass and Musician's Friend. I'm buying local from now on.
Thanks,
-Charlie
MusicMan StingRay Frettless