Question about buying, shipping, and feedback?

Dec 28, 2007
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I have a question for you guys:

Lets say a seller list a bass for a certain price like $1000.00 shipped and you message the seller and offer them a lower price. You eventually settle on what would be a good price for both of you and money is sent to the seller. The seller then contacts you a few days later letting you know that shipping is going to be really expensive because they are going to have the bass packed professionally (them doing it themselves is out of the question) and the seller wants to cancel the sale and refund the money or expects you the buyer to pay for the extra cost of shipping.

1. Isn't it the seller's responsibility to check on shipping cost before listing and agreeing to a price?

2. Even if a refund is given is neutral or negative feedback appropriate?
 
I've made deals before only to discover at the point of shipping that it was going to cost more than I'd anticipated. Hasn't happened to me more than a couple of times and each time I ate the cost. I would never consider canceling a sale because I hadn't done my homework. If you're listing something for $X shipped, you'd best be prepared to pay shipping. If you're lousy with estimates or just don't want to deal with it, Sell for $X + shipping. Pretty easy, really.

Yes, I'd say neutral feedback is plenty appropriate in this case.
 
I've made deals before only to discover at the point of shipping that it was going to cost more than I'd anticipated. Hasn't happened to me more than a couple of times and each time I ate the cost. I would never consider canceling a sale because I hadn't done my homework. If you're listing something for $X shipped, you'd best be prepared to pay shipping.

+1. It hasn't happened to me very often but just recently I shipped a cab further than anticipated; I also had expected to be able to apply a discounted shipping fee, which didn't happen. I ate it.

In the case the OP described I'd either back out of the sale or negotiate something with the seller. I'd give the seller the benefit of the doubt on simply making a mistake and not intending to mislead or bait-and-switch. Just my person opinion there.
 
There have been a couple times that I agreed to a price only to discover afterward that I had made a significant error in my shipping estimate. As much as it kills me to lose money that way, it was my fault, not the buyer's fault.

It's also the seller's fault for not finding out in advance that "professional packing" is always brutally expensive.
 
I've always eaten the additional costs. Usually shipping a bass costs me around $20-$30 depending on the day, size, and weight, but one time it cost me $65! :eek: I now have a $15 additional charge for people west of the Mississippi because of it.