bought a Y input jack to my instrument cable figuring i could capture both pickups. no signal coming out. both outputs work but when tied together its dead. y jack maybe shorting out signal? thoughts?
Ric-O-Sound jack is a stereo jack. You plug in stereo cable only and get a splitter box.
Rich-E-Split
This is what I was told when I encounted the same issue, I misunderstood the two jacks.
EDIT:
Stereo, not left and right, but more generically it's 'two signals'. The splitter gives mono output of separated neck and bridge pickups.
The other jack is mono output that combines the two pickups like a normal bass.