Rumble 500 Combo Problem

E

Ethan Brewer

Sep 6, 2018
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#1
I have just purchased a Rumble 500 Combo Amp a few days ago. I'm familiar with rumbles and I have had countless hours of use out of several to know that they are a must have for my style and playing. I decided to go all-out and get the big one and out of my excitement I plugged it in and sat down with a friend to see what it can do. I've used it for less than an hour, not even close to it's full potential, and it's died on me.

Well I say died because now it won't go live. Power feeds into it because the ventilation fan still functions but the power light does not come on and I cannot produce any sound whatsoever. I'm wondering if anyone else is having this problem, if it can be fixed, or if I need to send it back to get it replaced. I spent $600 on this amp and I'm pretty upset that I already can't use it.
 
#3
If it’s under warranty, just get it fixed/replaced/refunded.
Don’t screw around or go looking for repair “advice.”
It gets you nowhere and you may void the warranty.

As an electronics tech, I’ve had people come to me asking if I’d this or that. If it was under warranty, I’d flat out refuse to touch it. I’d ask them if they seriously wanted to pay me to void their warranty?
 
#5
FirewalZ said:
Yep, although it sucks, any electronic device can suffer from a failure, although rare with the Rumbles based on all the user feedback here on TB. just send it back for a refund and get another one.
Click to expand...
In electronics we sometimes refer to new equipment failure as “infant mortality.”
This is the reason company’s have warranties in the first place. To protect the consumer, and the company’s reputation, from manufacturing defects.
 
#6
I would try to return it first and tell them what happened. If it’s in the return period, great. They’ll give you a new one or refund your money. If it’s past the return period, they’ll hopefully refer you to a nearby certified tech who will take care of it under warranty. That’s the less desirable solution because you’ll be without an amp while it gets worked out, but it will be fixed or replaced. I had an intermittent problem on a class D fender amp and it was a known problem and replaced with a new unit that has worked perfectly ever since.
 
#7
Old Garage-Bander said:
In electronics we sometimes refer to new equipment failure as “infant mortality.”
This is the reason company’s have warranties in the first place. To protect the consumer, and the company’s reputation, from manufacturing defects.
Click to expand...
Yep...even super high end, custom, mega expensive equipment can fail the smoke test...it just hurts worse:)
 
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