Shuttle 6.0 woes

[TomJ4Eden]

The other day I plugged in my GenzBenz shuttle 6.0 and when it turned on I hear a giant BANG! and then the speaker just flopped around there was white noise in the background with an occasional crackle. I decided to try a new tube but alas it did the same thing.

Any ideas? I took the lid off and there are two circuit boards in there. I imagine getting even one board would be almost as much as I paid for the amp ($300) so is it worth fixing? Any ideas as to exactly what might be the issue?

 

[Chuck M]

Contact Agedhorse. He repairs Genz Benz for reasonable prices.

agedhorse

 

[agedhorse]

PM me, there's a factory service program for your amp. I will get you the info.

 

[mike buzzetti]

Everybody is LUCKY they have a resource like Aged orse around here !!! Finding competent technical support is not easy ,

 

[TomJ4Eden]

I'm in St Paul, anyone ever used The Good Guys? I'm reading mixed reviews on the internet. Not that I believe it all.

 

[twinfallsbass]

Why go there if the person who designed the amp is offering to repair it?

 

[Chuck M]

Why go there if the person who designed the amp is offering to repair it?

I will add that Agedhorse repaired one of my Shuttle amps for a very fair price and the turnaround time was short. He is in California and I am in Texas and I think the amp was back in my hands about a week after I shipped it. The repaired Shuttle worked perfectly.

 

[spufman]

Should the need arise, my Shuttle and Streamliners would absolutely go to Andy. As stated, why do anything else?

 

[S-Bigbottom]

I'm in St Paul, anyone ever used The Good Guys? I'm reading mixed reviews on the internet. Not that I believe it all.

I highly recommend you contact Mr. @agedhorse through a private message here on TB and ship it out to him.
He designed that amp and is the factory service for Genz-Benz with the knowledge and parts in stock to do everything right with a quick turn around.

You can try another place, or give it to the person that created and still services them at a great low price.

 

[TomJ4Eden]

It's closer. Like a five minute drive. That's all.

No offense Agedhorse, I didn't realize you designed it. Would definitely take that into account.

 

[HolmeBass]

It’s really hard not to send the amp to the engineer who dreamed it up for repairs. That is actually a rare and wonderful thing.

In the end it might be more convenient than a bunch of back-and-forth with a local repair shop.

 

[S-Bigbottom]

In the end it might be more convenient than a bunch of back-and-forth with a local repair shop.

Who will most likely be contacting Mr. Agedhorse for support.

If they take in that newfangled amp at all.

 

[agedhorse]

I see a lot of amps that an unqualified service tech has attempted to "repair" and in the end they often cause more damage than they fix. This ultimately costs more money than fixing it right the first time.

 

[dbsfgyd1]

Everybody is LUCKY they have a resource like Aged orse around here !!! Finding competent technical support is not easy ,

isn’t that the truth!

 

[TomJ4Eden]

I'm convinced! Off to Andy it shall go.

 

[pjbassist]

@TomJ4Eden you will not regret it and are in good hands with Andy, he's done one of my (2) Shuttle 9.0 amps and my 6.0.

 

[Pilgrim]

I'm in St Paul, anyone ever used The Good Guys? I'm reading mixed reviews on the internet. Not that I believe it all.

WRONG. Very wrong. Glad you changed your mind.

Regardless of what people think of The Good Guys, sending it to anyone but Agedhorse is a mistake. He designed it.

 

[biobass]

Mr. Equine the Elder fixed my NeoPak 3.5 (he also designed that amp) a while back for a very reasonable rate. I had it back in about a week. Fortunately, I had my Shuttle 6.0 to cover my gigs that week. In my opinion, there is NO reason not to use Agedhorse for repair.

 

[johnpsmith]

Another satisfied customer here. Agedhorse repaired my shuttle 3.0 a few months back and with shipping from/to Nashville was right at a week turnaround. Very fortunate to have him as a resource.

 

[TomJ4Eden]

Thanks everyone for sharing your wisdom and experience. Looking forward to jamming again.