Zoom R20 - First look

Here's a "first look" at the relatively new Zoom R20 16 track multi-tracker with a super-nice full color LCD TOUCH SCREEN graphical user interface.

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I like this machine a bunch.

Zoom has a long history of innovative recorders that are geared toward specific user requirements, and the R20 is no exception to that rule. It has a few features that might have been included to increase appeal to a wider market, but if you look past the rather basic Midi, drum tracks, and virtual synthesizer then you come to what the appeal REALLY is.

What does the R20 have that appeals to me?

The first thing is that it's dead easy to lay down tracks at home. The color graphical user interface is a THICK layer of icing on the cake. Zoom has put a lot of effort into doing away with the tiny little menu windows that make their recorders a bit maddening to use. There are lots of videos that demonstrate the usefulness of this, so I won't detail a lot of it here.

The colored faders are keyed to associated track colors in the display. For a single user it's nice to record tracks and simply drag and drop them to different track numbers so you can instantly overdub without the need to unplug and move your inputs to another channel. (For those of you who come from R16 or R24 use, this replaces the old "swap tracks" feature. It's very slick, too!)

I also use a multi-tracker to record 3 and 4 piece acoustic bands occasionally, and the R20 will be great for that. Channels 5 through 8 have phantom power, but I have additional phantom power boxes to take care of those rare occasions when I need a couple more phantom powered inputs.

There might be other features that would appeal to others, but fast and easy is good for me.

Post recording, you can of course do a quick mix and throw some reverb on your tracks, but that's not how I'll use my R20. Tracks will go to my PC-based DAW for editing and mix down.

Zoom has taken some liberties with trying to anticipate what users will find most useful, and the R20 has a lot of complaints from users who want a variety of features that aren't included. Many say they want 8 combo XLR / 1/4" jacks. That wouldn't be anything I'd want. Combo jacks are a giant PITA and I much prefer regular ol' XLRs! The list goes on, but I think that Zoom must have read my mind when developing the R20.

The audio is hard-baked at 44.1 Khz / 24 bit, a deal breaker for a lot of potential customers, but ideal for me. This is what I realistically end up working with, so no problem in my book.

The touch screen is very nice and works smoothly. I purchased a touch pad stylus with a clear pad "point" because a few reviews thought it was easier to use. A fingertip seems to work fine for me, so I'll probably end up not using it.

Zoom claims that the pre-amps are the best they have ever developed for a multi-track recorder, and they are very quiet and seem to be pretty transparent.

The video below was done as a quick demo, no EQ, effects, or anything else. Channels 5 / 6 were set as a stereo pair (as simple as holding channel 5 and then selecting channel 6), setting the gains, and hitting record.

I used to touch screen to move the first tracks over to add a second guitar and then overdub the bass part.

Tracks were transferred to my PC and combined with Moto G6 phone video in Reaper.

Disregard the recording space, but I'm trying out the technique of using diffusion rather than any attempt at using other forms of sound control. After listening to Doug Fearn's podcast dealing with "The Room You Record In" I think I really like simply having all the stuff around me. It seems to work well for me!

Video after second guitar and bass was overdubbed:



My lil' play pen:

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I had one that I had a quick love affair with but ultimately returned because I was hoping that as an interface, I'd still be able to use the unit itself for effects. It didn't do things the way I was expecting and I realized that if recording it was either going to be the ZOOM, or Cubase which I WAS already using. There wasn't much go between.

There are lots of things I really loved about it though... mostly its user friendliness.

Glad you're enjoying yours!

@DJ Bebop is right there with you :) . He and I talked a lot about this unit when I had mine for a few days. If interested you can check it out here Zoom R20
 
I think i'm gonna have to pick one up. I had a Boss BR600 and I loved that it lived in its place and was always ready to record, but its interface was a NIGHTMARE. I hate recording with the PC (largely because I don't have one dedicated to recording) and if this interface is as good as it looks it'll make all the bad parts of the old style personal recorders go away.

Thanks for the review!
 
Zoom, as well as other manufacturers, make a wide variety of recorders. Zoom has been doing hand-held stand alone and multi-track recorders for several years and each of them caters to users who have specific needs. I would not buy any of their products to use as an interface to DAW or even as a control surface for a DAW. Zoom tries it's best to convince prospective purchasers that it is great for those purposes, but I prefer to evaluate it only on its merits as a good machine to capture audio and direct in signals.

Anyone who is looking for a multi-tracker should thoroughly research the product they are considering to see if it fits their particular workflow needs.

As an example, the Zoom R24 which I used previously, has a ton more features available at a slightly higher price, but the R20 is superior for quick and easy tracking with its larger color touch screen.

With so few physical controls it creates the unique opportunity for Zoom to add features and streamline operation with a simple firmware update. My machine came with version 1 firmware and it was quick and easy to update it to version 2 firmware. Zoom has traditionally not done a lot to change the user experience via firmware, but the R20 is uniquely positioned to allow them to do that.

I look for the larger touchscreen interface to become the next big thing for multi-track machines. It's sort of the missing link between stand alone recorders and full blown DAW setups.

I'll be using my R20 primarily for audio capture only, either myself or small acoustic band recordings. I did have to purchase a USB type C to USB type A data cable to link to my PC for transferring wav files to my PC. Once I had the cable it was piece-of-pie easy to move audio to my PC for DAW editing.

There are a few Youtube videos starting to appear that can be used to better understand the R20. Some good, some pretty worthless. I can recommend the series of R20 videos that are being posted by Youtuber "Gaz Rendar". He does a good job of demonstrating the various attributes of the R20 in a clear and concise way. Be sure to watch all of the R20 videos he has posted on his channel.
 
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Having owned two R24s for some years now I hardly see a reason to upgrade. The touch screen and editing features are probably the highlights, real nice ones. Even tho' not a deal breaker, the 44.1 vs 48khz is certainly lame IMHO. I haven't use both of mine linked (one is at home for demoing duties -mosly as a sound card to my DAW-, the other is at my studio, occasionally used as a control surface), but it's a heck of a portable 16-track recording solution (fits in a 2 laptop case, or a backpack), and 24bit/48khz is a good starting point for any further DAW post-production.

Also the mic preamps in my R24s are MAGIC, everything sounds surprisingly warm and round. And the ones in your R20 seem to be great too, judging by your acoustic guitar vid.
 
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Having owned two R24s for some years now I hardly see a reason to upgrade. The touch screen and editing features are probably the highlights, real nice ones. Even tho' not a deal breaker, the 44.1 vs 48khz is certainly lame IMHO. I haven't use both of mine linked (one is at home for demoing duties -mosly as a sound card to my DAW-, the other is at my studio, occasionally used as a control surface), but it's a heck of a portable 16-track recording solution (fits in a 2 laptop case, or a backpack), and 24bit/48khz is a good starting point for any further DAW post-production.

Also the mic preamps in my R24s are MAGIC, everything sounds surprisingly warm and round. And the ones in your R20 seem to be great too, judging by your acoustic guitar vid.

The 48khz setting doesn't really improve audio recording by enough to be a concern for me, and Zoom included it so the audio would be more compatible with users who incorporate video, since the 48khz is more often used as a video standard. I suppose they dropped it in the R20 thinking that the 44.1khz is sufficient for the majority of users, and it would be converted automatically when imported to do video editing anyhow.

The R24 preamps are fairly clean as long as you are using condenser mics at the inputs. I almost always use all condensers so the R24 preamps were fine. The problem with the R24 preamps shows up when using them for dynamic mics, as there's a lot of noise introduced by them in that last 25% of the preamp gain adjustment. There are "pre pres" like the Cloudlifter that can be used with dynamics, but that's additional cost and using more gizmos in the signal path.

One of these days I'll get around to trying the R20 out with dynamics to test them in a real world recording situation.

I have actually used my R24 in situations where there was NO AC power, and it's nice that it supplies phantom power even when used with battery power. The R20 has no ability to use batteries, so that could be a negative for some recordists.

Another nice thing about the R20 is Zoom provides a simple command to export your entire project to the USB-C port to save it on a flash drive. This allows you to move all of the project audio to a remotely located DAW computer (which I have...) with no need to remove the actual CF card where your work is normally stored. Nice touch.

I've done three complete live band CD projects at remote locations with my old R24 and it's really a great little recorder for that purpose. I don't have a large dedicated studio space, so a band has to provide me with a work space to do basic tracking.

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What Zoom did with the R20 reminds me what happened with the multieffects units: the new one does not completely improve nor replace the discontinued one.

The touchscreen is a nice feature, editing is much simpler now. Though, compared to the R24 you loose a few important things, let aside the punch in/out, rhythm sequencer, pads and sampler, combo inputs and fixed resolution/bitrate that many have complained online:

- no more audio track routing to the click track. You're left with the onboard click available.
- no more click programming and time signature changes. Choose 4/4, 3/4 or 6/8 at the beginning and deal with that for the whole project.
- no playlists.

This is more of a new R16 which also had similar limitations.

Also, the fact that they included routing and playlists on the new R12 released last year, makes me think they will never upgrade the R20 firmware with such missing features. Same thing happened with the B line. The G3 went upgraded with 5 (or six?) FX slots after years of users' requests, the B3 didn't. Just buy the new B3n then.. and lose the DI. Buy the newest B6 then, and lose something else of the models available.
 
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What Zoom did with the R20 reminds me what happened with the multieffects units: the new one does not completely improve nor replace the discontinued one.

The touchscreen is a nice feature, editing is much simpler now. Though, compared to the R24 you loose a few important things, let aside the punch in/out, rhythm sequencer, pads and sampler, combo inputs and fixed resolution/bitrate that many have complained online:

- no more audio track routing to the click track. You're left with the onboard click available.
- no more click programming and time signature changes. Choose 4/4, 3/4 or 6/8 at the beginning and deal with that for the whole project.
- no playlists.

This is more of a new R16 which also had similar limitations.

Also, the fact that they included routing and playlists on the new R12 released last year, makes me think they will never upgrade the R20 firmware with such missing features. Same thing happened with the B line. The G3 went upgraded with 5 (or six?) FX slots after years of users' requests, the B3 didn't. Just buy the new B3n then.. and lose the DI. Buy the newest B6 then, and lose something else of the models available.
Hi John, spot on!

Zoom's Research and Development does leave a lot to be desired. Sometimes it looks like they gather up a big list of features and then put them on a Wheel Of Fortune board and then say "We'll pick the first 10 items that come up from random spins to base a new product on".

The good news is that most of their products work well for audio capture. Beyond tracking, anything I do is going to get ported to my DAW.

It's nice to have the visual representation of tracks but I'm not sure how many folks would actually do editing on these machines. Probably the best feature is dragging tracks to clear the track that you already have mics or instruments plugged into so you can do overdubs without swapping inputs. It's the feature I used the most with my old R24, done with the simple "track swap" buttons.

The only advice I have for potential purchasers is to evaluate your needs and choose a product based on that, rather than a bunch of "it would be nice to have..." features.
 
Hi John, spot on!

Zoom's Research and Development does leave a lot to be desired. Sometimes it looks like they gather up a big list of features and then put them on a Wheel Of Fortune board and then say "We'll pick the first 10 items that come up from random spins to base a new product on".

The good news is that most of their products work well for audio capture. Beyond tracking, anything I do is going to get ported to my DAW.

It's nice to have the visual representation of tracks but I'm not sure how many folks would actually do editing on these machines. Probably the best feature is dragging tracks to clear the track that you already have mics or instruments plugged into so you can do overdubs without swapping inputs. It's the feature I used the most with my old R24, done with the simple "track swap" buttons.

The only advice I have for potential purchasers is to evaluate your needs and choose a product based on that, rather than a bunch of "it would be nice to have..." features.

Yes, it looks like they targeted the new machines to modern songwriters only, which mainly would need the included features for producing "standardized" songs dawless, anything more. Straight 4 and 3 are there, a 6/8 ballad? It's there too. If they left at least the onboard dual mics, would have been even more perfect for them.
Also, they replaced any physical control they could with a soft version of it. This could be a smart move, since they can add functions and modules via software. But I bet they won't. Just take a look at their products history version, you rarely see firmware upgrades involving anything but bug fixes. R20 is basically still the same since release (2 years). They just know that for most people their product is fine as it is.

I use such kind of MTR machines for live backing tracks mostly. It happens during rehearsals to modify the structure of a song, cutting or repeating sections. With the new units I could easily do this, no DAW needed. With the R8/24 I guess that would be almost impossible, or way too time consuming. Though, the R12 has less tracks than I would need forcing me to have premixed subgroups instead of separate tracks, while the R20 is mostly useless for backings. I have to stick to the old gen basically, and see if and when they will release an R28. And if they will, I already know it will be the same size/hardware of an R20, with the software features of the R12, just three times its tracks number.
 
I've been using the R16 for a couple of years for band demos and casual projects because of its portability and ease of use. It's fantastic for creating quick mixes and mastering inside the unit without having to import everything to my PC.

From my perspective, when I do more "serious" recordings where I do my mixing and mastering with Reaper in my PC, the R16 would be limited by the the noticeably noisy preamps when using dynamic mics, plus the limitations of working with a lot of processing of files in Reaper that are 44.1 kHz. While that's fine for quick and dirty, it really is necessary to have 48 kHz at minimum in Reaper or similar software.

For that work, I have a Tascam DP24SD, but that's more than twice the size and weight, can't run on batteries, and is more complicated to use.

From your descriptions, it seems like the R20 is a significant improvement over the R16. I really like the upgraded mic pres and the much improved interface with the larger, color coded screen.

Still, I don't see any reason to abandon my R16s (especially since I already have 2 of them that I can sync together) just to replace them with the R20.

But, If I didn't already have the R16, the R20 would definitely be at the top of my list to get for casual projects.
 
I've been googling with no luck, but thought I would throw this out here: has anyone run across an acrylic cover like Decksaver? All I can find are fabric dust covers, which doesn't help with cats.