service

Hello. I am new to the community. I was hoping to find some help with my Acoustic B100C MKII that suddenly started making "farting" sounds when I play lower notes on both E and A string. Seemed to come and go at first but now its consistent . Has anyone had this issue or know of a fix for it...

There are always threads popping up on Talkbass about the Ebay or Reverb deal that went wrong (just google “Talkbass bad” and see). I’m always drawn to them, though I can’t explain why I want to hear of someone else's woe (often followed by advice after the fact, or even chastised with an "I...

Hi guys, Let me ask for you opinions here. I was at the guitar service center to get my old warwick adjusted and so on. What are you thoughts in the following? Is this even legal?)) Or this happens due to the body shape?

The PJB is enough for a quiet stage and the DI box to the sanctuary board. Our organist is out, so I have space to fill. Show us your candlelight rig tonight.

A good experience to share: My MXR M87 Bass Compressor that I bought used, was out of warranty, heavily played, and about 10 years old stopped working properly. The LED indicator went bad. I emailed Dunlop not expecting anything but earnestly just wanting to pay whatever it took to get it...

Hi folks, I have some faulty power tubes in my Laney Nexus tube head. I figured I might as well replace all 8 of them in one go. Not sure if that is necessary or not. Coming from solid states for many years, or backline gear, this is my first tube change so I would appreciate advice on brands...

Hey guys, So two of the wires came off of the pickup balancer in the cavity of my Yamaha BB615. I'm assuming one of them is the 'hot' of my bridge pickup because I get nothing when I have the balancer knob all the way down towards the bridge. I'm not sure what the other one is, but I don't...

I have a problem with my Ibanez bass I picked up a couple months ago from Guitar Center. I will see if there is help for me via the warranty route. I will likely need a new neck. My first look at the Ibanez warranty conditions says something about warranty registration w/in 10 daysof purchase...

I found a small TC combo for a very good price locally and I thought about getting it, but I’ve decided against it. First, I’ve already spent way more than I planned to this year on gear. Second, I’m suspect of TC Electronics’ ability to service their amplifiers in a timely manner. My former...

My Mooradian Bass Bag, (in black, about 15 yrs old?) has recently begun to deposit very small, black, particles on all over my bass with each use. It's as if the material was disintegrating, on a granular level. I emailed Mooradian a few days ago, and just received an email response from the...

Hi Everyone New user here, first time posting and I'm looking for some help choosing new strings. So I'm a drummer at heart but I wasn't in a position to invest in a kit and I just don't have the space to keep one, so I bought myself a bass guitar a few years ago and essentially taught myself...

I have no dog in this fight, but am throwing my hat into the ring to support, what I feel, is an amazingly talented electronics and amp repair instructor. This is not my patreon page or youtube channel, I have never met or spoke to Mr. Carlson, however my children and I have been following Mr...

Everything breaks eventually. How does Genzler handle this issue?

AWD 2012 Advance TL. 101,027 miles. I got the A02 service error thing. So mechanic I trust and know says I need the 100k service which I guess includes a timing belt. While I'm taking it in to spend $1000, what else should I do? I have no major issues, but I got it used so I'm not sure what...

I would say about 8 or so months ago I came across a finishing service that had restored a forum members 1962 P bass. Maybe jazz bass, it has been a minute. (It was an early 60s Fender bass, that im sure of. I believe it was in a sonic blue.) If memory serves me correcrly the company was...

Hi all Just wondering if any others here have experienced the after-sales service provided by Furman? Furman Power Conditioners - can't complain about the service....... because there is none! I bought my Furman PL-8 CE some 3 years ago for light home studio use and for the past 18 months it...

There's another thread running about a blown up amp, and the manufacturers customer service being little to no help. Yesterday I wrote GK, about whether an SKB rack offers enough cooling around the amp. The almost snarky response- I don't know, if it doesn't work stop doing it. Thanks. Have...

I started having dropouts in output from my Coda S4plus a little while ago. Called Rick yesterday in the morning. He asked for the serial number of the amp, then diagnosed that the internal jumper cables might be faulty. Less than 24 hours later, there was a FedEx package with new cables on my...

I have a vintage ash body Peavey foundation with natural finish. I got this bass used. I have tried to get it playable using the truss rod and have been very patient letting sit, readjusting it letting it sit, etc. Rod is not maxxed. It just has a bow around 12th fret that wont go away without...

Anyone out there having or had a problem with Positive Grid companies customer service?

Anyone out there having or had a problem with Positive Grid companies non-existant customer service?

Hi all I have their phone number and I've tried several times to contact the Loud/Ampeg in Woodinville guys by phone from here in Australia and haven't had much success - time difference and skype issues and nothing but weird music on the other end. I was wondering if someone has the email...

I would like to publicly thank the Tech 21 customer service. I play my basses always through a quite old Bass Fly Rig that is the only pedal effect that I use (as multi-effect and also as DI). During one of last lives I lost a small knob. The pot was still working just moving the small internal...

Hi guys, I dismantled my amp head (Laney RB9) for the first time yesterday since purchasing. Tbh it wasn't as dirty/dusty as I thought it was. Was at a gig this Saturday gone and my amp wasn't giving out sound, I got back and found I can only get sound if my volume knob is turned to 5. I've...

I've been a fan of Kalium for years but have been treated miserably recently. A copy paste of my reddit post is below. I would love any advice on other sources for strings! Thanks all. Sorry to bring negativity but I feel the need to out Kalium as a terrible company. I've been buying their...

I've been blown away by a few customer service experiences over the past year or so, and want to see what other companies are going above and beyond for us bass people. What companies have given you great customer service? Let's please keep it positive experiences only. There's plenty of...

Hello, A few weeks ago i ordered a Fender Elite V from Thomann. The bass was beautifull playing and setup, but it was noisy so i returned it and ordered antoher one, a 4 strings version. This one have only half the problems, it buzzing only on the bridge pickup, if i use just the neck there is...

Well, the thread is NOT to restart some issues that has been voiced out by me in the forum recently, quite the contrary. I would like to learn about your experiences whether the size of the company (the pedal builder / musical shop etc) had any "effects" on the quality of the service. For me...

Just thought I'd share the wonderful customer service from Paul, the General Manager over at Mike Lull's shop. I had a volume pot on a bass that started getting scratchy within a few months after it was purchased new. It wasn't too bad and didn't bother me and wasn't worth the hassle of having...

regarding a bittersweet bass transaction recently I must commend the up front handling of serious issues by the Lady in charge to the degree that I simply dropped further discussion in respect to her honesty, integrity, and willingness to make my experience with them the best they could. she...

there is a lightweight natural t-40 that is tastefully road worn at future music in highland park it was still there as of 11 am

Hey everyone...just thought I'd report this here, hoping this is the create spot. I recently emailed Schaller as I had notice the little screws and fastening bushes had wriggled free and been list on my Fender branded BML clover lites. Not only did a rep get back to me same day (they're in...

I am starting a new thread on this company's awesome customer service. I had a b7k ultra that had a defective micro toggle (understandable defect it happens with these types of switches) Apparently the response form I sent was not creating a ticket, an issue not caused by the company. Douglas...

i was a rhapsody member for over a decade when they were bought by napster. when napster bought them, all my playlists remained. then we discovered that amazon music, when paid for yearly, was cheaper and also would allow several family members to use it. after the free trial, we decided to...

I was talking with my kids (16, 18, 21, & 23) today about fusing different genres and different styles of music. They told me I am more like an abstract artists (which I took as a compliment). Conversation then turned to the car radio, xm pop station, and I thought that must was more...

Hi all, I own two AI heads (Focus SA and Clarus S4). My focus SA broke down after 11 years of hard work (2-3 gigs a week).I emailed Rick,he replied within a day.He repaired the amp with no charge,he even changed all the screws and the top cover looks brand new (not sure how he did that).just...

What places/businesses do you find has the best customer service (for anything)? Amazon - always take ownership, and do whatever it takes to fix the issue. They don't waste time with a ton of apologies, they get right down to a solution with no BS and etc. Zappos (phone app) - you can order...

This won't be a shock to some of you, but I just dealt with Howard Ulyate for some new pickups, and he was incredible! I've heard other basses with his pickups, and some friends play them, too, so I thought I'd give him a try. I wrote him regarding a somewhat unusual, double-P fretless I have...

I realize that many people ask this question, and it seems to show up on a regular basis. There are many posts that are well meaning, but sadly full of disinformation. Rather than take someone's second hand information that was learned from a friend of a friend etc.... I thought I would post...

Hello All, I purchased a LittleMark Tube 800 head last year and have had problems with scratchy intermittent volume/tone pot behavior. I tried living with the issues thinking that using and moving the dials might even out the response, but things have gotten worse so I sent it to VST in...