I was wiping down a bass that I bought new from GC almost 4 months ago and I noticed a hairline crack in the fretboard on the 15th and 16th fret. I'm curious as to what I can expect when I call the manufacturer on Monday. It's a U.S. company with an excellent reputation but this is unfamiliar territory. My thinking is that they should replace the neck seeing as it's been well under a year. My question is this, what's a reasonable expectation ?
So.., this happened over the 4 months or you never noticed it until recently? Also - hard to tell from your pic, but this crack is open? It looks to be filled but aside from that it looks to follow a natural grain line which to my eyes doesn't look like a crack. I'm not sure this would a deal breaker as long as it's stable - it looks simply like a grain variance. Wood is organic and certain imperfections are part of its nature. On any given maple neck I have there are minimal 'imperfections' (i.e., not perfect) which as long as they are stable are just part of the deal.
looks similar - wood is wood, perfect in its imperfections
Thanks for the input but it is a crack. The question I have is if it seems reasonable for a manufacturer to replace the neck in an instance like this when the bass is only a few months old.
That's not a crack. However, if it were a crack, the manufacturer's warranty shop would fill it, not replace the neck. If that was a crack, it wouldn't be significant enough damage to put a whole new neck on it. That's not cost effective.
You can examine it yourself. See if you can stick the end of a business card or something in it. If not, it's not a crack. If it's smooth, it's not a crack.
My neighbor is a woodworking expert of over 30 years and we just looked it over. He's saying their was a little more sap in that particular part of the grain line than the others ,known as pitchy grain. He said when you look at it under light, with a magnifying glass, which he and I just did, the color of the dark line isn't black from a shadow depth, just a dark brown from the grain, just like you guys are saying. He also said it ends right in line with the grain where as a crack wouldn't do that.
I'm such a noob but better safe than sorry. It's funny, I was saying to myself , " I should've bought one with a flat maple board with no grain lines. He took one look at it and said , " Whoa ! What an awesome looking fretboard."
Whew ! I'm feeling good , now. I stopped the process of selling this badboy because I didn't know.