How would you handle this client who forget to pay?

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Good points, but experience has shown me 1) Causing an awkward distraction over money during the event is never a good idea and can cause harm to your reputation down the road, and 2) These clients virtually always pay their bill, usually within a week. It's not worth the disruption, awkwardness, and potential damage to your reputation to get insistent and escalate an already unfortunate situation the day of the event, especially while the event is still ongoing.

It doesn't seem fair to criticize the legal options either. Why else are we signing contracts with these people? To protect them and ourselves. Small claims court isn't that hard or expensive, and the possibility is remote. Still, I'd go through the process as a last resort.

I've had clients drop the ball and had to wait until after the event for my balance. It's not the end of the world and it's the healthy peaceful diplomatic solution, definitely better than animosity (no matter how undeserved it might be). I have found that mentality very beneficial in the long run to my private event entertainment endeavors.

Again, I agree that you don't want to disrupt the event. But again OP stated he discreetly went to the planner and asked about payment. The planner told him to go find Tony. This is pure planning. As I said had the wedding planner or wedding party just said we are starting X, please wait, I'm sure op would have been fine. The fact the planner said Tony has your money with no explanation would further cast doubt in my mind I was going to get paid. But I agree the best option is always a healthy diplomatic situation. (I'm not advocating disrupting the wedding or threatening violence)

As to the legal opinion I'm not criticizing I'm just stating fact. Yes, you want a contract to protect you, but the reality is in a normal wedding setting it would be cost/time prohibitive to sue to recover 1000-3000. Unless you have a lawyer on retainer. (Which I imagine is rare for a wedding band). That's after considerations like trying to find the correct address to serve the lawsuit or having a person who avoids the service of the lawsuit. Or for example, bridal party/person says they paid you cash. Now it's a he said they said situation with little evidence.
 
Again, I agree that you don't want to disrupt the event. But again OP stated he discreetly went to the planner and asked about payment. The planner told him to go find Tony. This is pure planning. As I said had the wedding planner or wedding party just said we are starting X, please wait, I'm sure op would have been fine. The fact the planner said Tony has your money with no explanation would further cast doubt in my mind I was going to get paid. But I agree the best option is always a healthy diplomatic situation. (I'm not advocating disrupting the wedding or threatening violence)

As to the legal opinion I'm not criticizing I'm just stating fact. Yes, you want a contract to protect you, but the reality is in a normal wedding setting it would be cost/time prohibitive to sue to recover 1000-3000. Unless you have a lawyer on retainer. (Which I imagine is rare for a wedding band). That's after considerations like trying to find the correct address to serve the lawsuit or having a person who avoids the service of the lawsuit. Or for example, bridal party/person says they paid you cash. Now it's a he said they said situation with little evidence.

You're leaving out some important stuff. OP came here seeking advice because he feels he contributed to a disturbance and it's weighing on him. If everything was hunky dory and he had a clear conscience, I don't think he'd have done that. I've read a lot of his previous posts, he seems to run a tight entertainment business, has a lot of great advice to offer in that regard, so I'm not surprised he'd want to air this incident out and solicit opinions about what went wrong.

In the middle of the reception, apparently during the dinner hour, when the check couldn't be readily produced, the wedding party starts "scurrying around to scrape up cash" to pay OP. WTH??? Unbelievable. How embarrassing; I would have tried to crawl into my shoes. I've never seen or heard of anything quite like that before. That is totally unacceptable in my world. He also noticed that the meal was being delayed as a result. That's his concern, he derailed the flow of the event and contributed to a blatantly awkward situation, and I share that concern. This should never have gone any further than OP and the person responsible for paying him, but it did. The problem got to the bride and her wedding party, which is a big no-no, the very thing all vendors should avoid at all costs. Any indiscretion on OP's part that lead to that unfortunate result would be a big problem for me and my entertainment business and weigh on my conscience as well.

Ever been to small claims court? You don't need an attorney. It's a very simple and straight-forward process. The evidence is simple: Magistrate looks over the contract (which has a valid address for the couple as any smart business person would ensure). "Mr and Mrs. Jones, please produce for the court proof of payment in full." If they can't produce something tangible (and the "cash" thing won't pass muster in court, way too obvious and transparent), small claims court magistrate finds in favor of the plaintiff. I don't understand why you keep going on about excessive and exaggerated attorney fees; the necessity for such a thing is so remote it's a non-factor. And, from my perspective, the most important detail is in 15 years I've been paid late a few times but never had to exercise the legal option to enforce the contract and get paid in full. I think it would be an exceedingly rare incidence with the formal event client to have to go full enchilada and hire an attorney.

Bottom line: OP would have gotten paid, one way or another, today, tomorrow, or in a week, that is a virtual certainty. After he hit the first speed bump he should have laid off. He could have slipped the wedding planner a note and waited in his car. There are many ways this could have been avoided. Any part he played in the ensuing disruption was not worth the risk. I've seen brides and wedding party members get a bad taste in their mouths over far less, even if they are the ones that screwed up.

That saying about the customer always being right goes 100 fold for the smart wedding vendor.

You folks who don't do this for a living or very often, follow your gut. Be the limo driver who dumps the wedding couple off on the side of the road. Be the macho entertainer who refuses to play a note because you weren't paid in full on time. Ruin the most important day of this couple's lives, that's your prerogative.

But for those of us who depend on these clients for our livelihoods, or who take it that seriously, our intuitions warrant a much more realistic and tempered approach.

Sometimes the best laid plans go south. It's what you do next that defines you as a professional.
 
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It also helps to not make any promises to your band members about money you don't have in your hand yet. I always make my musicians aware of the realities of being paid and solicit their patience.
Oh, you're one of those.
Do not accept a single minute's delay for any excuse, especially, "They haven't paid me yet." The reply to that is, "I have no interest in your financial relationship with the venue, my deal is with you. Pay up and deal with your business relationships on someone else's buck." This expectation should be aired up front. The good agents understand this, the bad agents fall victim to it, the dodgy agents use it even if it's not happening. Kill it off before you start.
 
Oh, I see, you're aggressive online but not in person, where you expect your employees to wear the consequences of your subservience.

How's the air up there on that moral peak on which you reside?

Meeting the standards of musicians, especially anonymous musicians with nasty dispositions from the land down under, has never been a concern for me, thank god. What a completely artificial and useless proposition. There are far more important people to impress in the entertainment business than you, as hard as that may be for you to believe.

And my band members are very happy with the arrangement, the gigs, and the money, even if they sometimes have to wait a few days. For some of us, that is hardly the deal breaker you're making it out to be.

Using the word "subservience" like it's some kind of character flaw shows me how undeveloped you really are. As a formal private event entertainer, we are in the "service profession," so being subservient to my clients is what it's all about and has lead to a great deal of success for me. No shame here, mate.
 
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I observe and comment on your self-described behaviour, you respond by blindly attacking my character and nationality, whilst claiming to speak for everyone with phrases like "I think we're all..."
I don't claim to speak for anyone but myself and I certainly wouldn't like to be rounded up and arbitrarily included in a "we", told what "we" all think, upfront, without consultation and then used as some sort of fabricated argumentum ad populum.
Learn to argue.
 
I observe and comment on your self-described behaviour, you respond by blindly attacking my character and nationality, whilst claiming to speak for everyone with phrases like "I think we're all..."
I don't claim to speak for anyone but myself and I certainly wouldn't like to be rounded up and arbitrarily included in a "we", told what "we" all think, upfront, without consultation and then used as some sort of fabricated argumentum ad populum.
Learn to argue.

I belong to several wedding professional organizations, and, as much as you may disapprove, I believe I'm speaking with a high degree of accuracy for "us" in the formal event business.

You stirred the turd and brought this on, and it is painfully obvious that you are speaking alone from your personal island and not demonstrating much practical experience on this topic. I won't allow myself to believe your brand of rudeness is the standard for wedding professionals in Australia, despite the prevailing stereotype.

We have "safe spaces" here in the USA. If this discussion is becoming too much, maybe you need to find the equivalent of your safe space and decompress? I'll wait. With any luck you'll actually return with a thought that is on-topic instead of red herrings like lame-o critiques of my rhetorical style. :D
 
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I belong to several wedding professional organizations, and, as much as you may disapprove, I believe I'm speaking with a high degree of accuracy for "us" in the formal event business.
Disingenuous nonsense. You were claiming to speak on behalf of the thread/forum participants and you were not commenting on weddings but me, personally. Thus:
Typical vapid posturing. I think we're all used to your hot air by now.
This is why I have no need to attack your character, you do a great job of it on your own.
 
If I understand it correctly the damage was done while you were finishing packing up. The request for payment was done out of earshot of the guests. No fault.

What could you have done to rescue the situation after Tony was found to be missing? Nothing.

Lesson learned, get paid up front. / thread.
 
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