Official Barefaced Bass Cab Club

#281
Pbassred said:
Mate, please stop talking about QC. QC is wasted, dead time. Inspecting good from bad, improves nothing. Quality ASSURANCE is upfront planning of design, processes and supply chain, to stop bad things happening. If your supplier let you down its because you chose the wrong supplier. Proper Production Engineering is not a waste of money or something that only other people do.

The honest thing to do would have been to email your customers, explain the situation and offer the other grill option. Copy and pasting 66 emails takes a couple of hours. My cab was late even with the other type of grill. Quoting inaccurate lead times makes a liar out of you and an enemy of your customers.
You would be amazed how people respond to timeliness and honesty.
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I think this is a bit harsh on Alex, as a Barefaced cab owner I had to wait what seemed a lifetime (always does when you want something badly :hyper::D) but in reality was not too long after the delivery date, as some say, the best things in life come to those who wait and believe me, these cabs are worth waiting for :)
I would rather wait a few months for the right product than regret buying a lesser product because of a short delivery time, I know I will be happy with my Super 12 for many years .
 
#282
I can only make a comment based on MY perspective...

I tend to agree that these delays could've been handled better/differently...I chose not to purchase a Barefaced cab for this exact reason---I was concerned that build times would be very delayed---and I chose a different boutique cab that had my item in stock and I can honestly say that in 25+ years of playing, I've never been happier with my rig...and I didn't have a build time OR one that was delayed...
 
#285
+1 to strummer.
To anyone else: I want Barefaced to survive. I'm not being harsh at all. This is not new. I have worked in several companies who faced the same challenges.

There is always a debate about craftsmanship versus business in a start-up company. People imagine that if you move away from craftsmanship, standards drop. Actually, the reverse is true.

Craftsmen are variable. They have off days. A process (which includes ordering, customer handling, training) designed to make everything identical, makes it impossible to get wrong - or late. Were are not buying chesterfield tables. We are buying a box that we don't want to think about in a gig.

Its a huge field of study. Bigger than acoustic design. Worth embracing.
 
#286
That is exactly my point! As I've said to my employees, we are engineers not craftsmen. Our cabs should be designed to be manufactured so easily that we can save our brain power for designing new products, spreading the word about our existing products and dealing with the other intricacies of running a business. But all those design/process changes take time and the only people who can implement them are the people who are also building the cabs and there are only so many hours in a day! When I was doing my engineering degree I always said I'd like to design manufacturing plants for a living - it is something I've been interested in since before I started designing loudspeakers.
 
#287
alexclaber said:
That is exactly my point! As I've said to my employees, we are engineers not craftsmen. Our cabs should be designed to be manufactured so easily that we can save our brain power for designing new products, spreading the word about our existing products and dealing with the other intricacies of running a business. But all those design/process changes take time and the only people who can implement them are the people who are also building the cabs and there are only so many hours in a day! When I was doing my engineering degree I always said I'd like to design manufacturing plants for a living - it is something I've been interested in since before I started designing loudspeakers.
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Don't you worry, pal. If anyone's waiting it's you, waiting on me to get my finances together to buy one or two of your cabs. Fact is, I trust you, and I believe you. Why? I dunno, just do. Maybe it's the way you say things. And, I like what I hear folks saying about your cabs so much that I am prepared to wait after ordering (and I will order in a few months). I understand that it can be difficult to build something and make it really right (I am a craftsman for a major museum). At work I often hear the term "quick and dirty," but they all know that's not my style, so my work takes extra time, too.

Anyway, I just want you to know that some of us understand. Keep up the good work, and don't ever sell it short.
 
#289
Maybe it's the way you say things.
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It took a read through of the Barefaced web site to convince me to part with my cash, so much stuff on there, I learnt a lot from it and was convinced that the cabs are built and designed with real passion and belief :) I gigged my Super 12 last night and it was superb, another gig tonight to bask in its glory, (credit also goes to my Streamliner 900 which is a perfect companion) :hyper:
 
#290
GRAHAM SG1 said:
It took a read through of the Barefaced web site to convince me to part with my cash, so much stuff on there, I learnt a lot from it and was convinced that the cabs are built and designed with real passion and belief :) I gigged my Super 12 last night and it was superb, another gig tonight to bask in its glory, (credit also goes to my Streamliner 900 which is a perfect companion) :hyper:
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Which will be my setup some day
 
#292
Communication is key. I know how frustrating it can be if things takes longer than it should, but
a Barefaced cab is definitely worth the wait IMO.

I am still amazed by the Big Twin - it sounds GREAT and weighs close to nothing. :) To top it off, there is no vibrations or rattle or anything. I used to secure my setlist on top of my amp (which sits on top of the cab...;) with gaffa tape, there's no need for that anymore. All in all, VERY impressive cab.
 
#295
As one of Alex's very early customers, I can only recommend the cabs and tell you that I have received first class customer service and support from Alex.

I have one of the first model Compacts, plus a Midget ( I bought the Midget a year later) and they are both stunningly good.

I've been playing bass and guitar since the late 60s and this is the best bass gear I've owned bar none.

For most gigs I use the Compact. If space is tight in a small pub I use the Midget. For bigger rooms I use both.

This is properly designed and well built equipment at a decent price.

I'm a very happy customer.:)
 
#296
machinehead_1 said:
As one of Alex's very early customers, I can only recommend the cabs and tell you that I have received first class customer service and support from Alex.

I have one of the first model Compacts, plus a Midget ( I bought the Midget a year later) and they are both stunningly good.

I've been playing bass and guitar since the late 60s and this is the best bass gear I've owned bar none.

For most gigs I use the Compact. If space is tight in a small pub I use the Midget. For bigger rooms I use both.

This is properly designed and well built equipment at a decent price.

I'm a very happy customer.:)
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I agree with all that and am now thinking about getting a Midget for those times when I cant be bothered to load my Super 12, sort of like an early xmas pressie ;)
 
#297
Let's get this thread back on track, shall we?
Here's my latest rehearsal rig, my trusty Midget T and a new aquisition, an Ampeg PF-500. The pair is loud enough to compete with a hard hitting grummer and a Marshall halfstack:)

Ampeg_o_midget.jpg
 
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