Weird lacquer pooling on the headstock of my Ric 4003. - Safe to sand?

Hmm.. The bass had it's neck worked on a few months back and it was shipped to the states and back (i'm canadian) without me paying a cent - so maybe that would be the same situation again if they decided they would refinish it?
Curious, how did you get it to Ric without paying shipping? Was it because you work at a Ric dealer? What type of neck work? Did it involve any refinishing on the headstock? If so, the warranty time frame is still based on manufacture date. I hope you get it sorted out.
 
Oh yikes... yeah that is definitely the case actually. It was in the store for probably 6 months before I bought it.

I wonder if because I work at the music store I bought it from, they might be willing to swing something.
2400 Canadian dollars for a 4003 ;)

If you got this through L&M then it should be covered by them from the date of purchase. I recently had a discussion about Rickenbacker's warranty with a guy there. He said they warranty their gear for the year. Mind you, he didn't know that Rick warrantied from the date of manufacture and not the date of sale so he may have just been talking out his butt...

On a side note, my L&M has recently started stocking 4003s. I have seen one or two every time I went in there lately.
 
Just out of interest, do most people who have bought new Rics keep the factory strings on?

Read it again for comprehension mate:
What's Not Covered
The warranty is void if, upon inspection by RIC factory personnel, the defect is determined to be the result of damage due to misuse, exposure to environmental extremes, modification, or the use of replacement parts, including strings, not in conformity with factory specifications, or due to damage not resulting from a manufacturing defect.
 
There's this annoying blemish, which I think is in the lacquer on my headstock. I was told I might be able to gently sand it to remove it, but I'm also not sure if it is indeed the lacquer or maybe a bad spray job of the paint. Or worse yet - it's indicative of some kind of issue.

It feels pretty smooth smooth to me to be honest though.

why did you leave the store with a bass that had flaws? The store should have returned it to RIC when they got it
 
Ric threads are the best threads!
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Why in the world would your friend pay for and leave the store with a brand new bass, slathered with "numerous finish flaws"? Why wouldn't they refuse the purchase and have the Gibson dealership order in another one?

From what I recall of the situation, there weren't any Thunderbirds in the UK at the time he ordered it, so apparently it had to be "custom ordered" specifically for him. Because it was a custom order, he had to pay up front for it.

The shop totally agreed with him and backed him up all the way. It was resolved, and he did get his money back, but quite how the bass got through QC is anybody's guess.
 
From what I recall of the situation, there weren't any Thunderbirds in the UK at the time he ordered it, so apparently it had to be "custom ordered" specifically for him. Because it was a custom order, he had to pay up front for it.

The shop totally agreed with him and backed him up all the way. It was resolved, and he did get his money back, but quite how the bass got through QC is anybody's guess.
Ah... You're across the Pond. That makes sense. What a BS way for Gibson to go about it though!
 
It's a Ric. It's SUPPOSED TO have finish flaws.

The secret is to be persistent when complaining to Rickenbacker. Hopefully, if you're lucky, John Hall, himself will tell you to go to hell. This is all part of the RIC experience.

:D

Kidding aside, it is so common, and so well documented, anyone buying a Ric would almost have to understand and anticipate this up front if they did even a little research.

If buying in person, inspect it up close for a good long time. If buying long distance, with any luck you've got a staff member who can do it for you. Otherwise, you are rolling the dice with finish issues when you buy a Ric.

That's not to excuse Ric; they chose this ultra-thin finish process and then don't see it through properly before sending them out, so it's squarely on them. I think a lot of these flaws develop after the bass is boxed up and leaves the factory; the thin finish continues to settle and alter, which makes it virtually impossible for them to catch it during the QC stage. They'd have to let basses sit in the factory for a year to catch all the finish flaws that eventually develop, which would put an interesting spin on their supply/demand structure.

Anyway, I wish OP luck, if he wants a flawless finish on his Ric, he certainly deserves one. All my Rics, even the perfect ones, ended up chipped anyway. If you take them out on the town enough, or even look at them cross-eyed a few times, your Ric will end up with finish issues. Extremely fragile, and I baby my gear.

Short of a successful warranty claim, as someone mentioned, if it's a bubble, there's really nothing you can do other than a re-finish of at least that area, and hope for a good blend. Re-finishing the whole bass is the preferred method, and I think Ric does this with successful claims. I apologize, I studied the pics and can't really see the flaw, but if it's just a small glob of solid lacquer, I've encountered that on a lot of guitars and basses and Meguire's #7 show car polish can smooth some of those anomalies out nice and shiny if they're not too big.

Yep! I had to fill the warranty card out for an issue with the neck they had to fix before. It was actually filled and sent months past when they said it was supposed to be, and they still helped me out. I'm really hoping they will do right by me again.

Wha...? John Hall didn't tell you to go to hell? ;)

Here's hoping you can get a satisfactory resolution with the finish flaw.
 
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...shipping one way ($109 :blackeye: )...
Sadly, shipping is expensive these days for private individuals. Way too many people still think shipping costs what it did in the 1970s. Also, the shipping companies would be very happy if all they had for customers were businesses; what private, walk-in customers pay for their shipping very much subsidizes business-to-business discounts.
 
There's this annoying blemish, which I think is in the lacquer on my headstock. I was told I might be able to gently sand it to remove it, but I'm also not sure if it is indeed the lacquer or maybe a bad spray job of the paint. Or worse yet - it's indicative of some kind of issue.

It feels pretty smooth smooth to me to be honest though.

Check your warranty first.

This IS a persisting condition correct? As opposed to evolving over time you've owned it.

Most likely can be flattened with wet sanding ending with some 2000 grit paper and polish and buff.

if it's not in your skill set or warranty, send it back to Rick anyways, they'll get it done.
 
Check your warranty first.

This IS a persisting condition correct? As opposed to evolving over time you've owned it.

Most likely can be flattened with wet sanding ending with some 2000 grit paper and polish and buff.

if it's not in your skill set or warranty, send it back to Rick anyways, they'll get it done.

Not if the warranty is expired. RIC doesn't service anything for any reason if it's out of warranty: Period. At least as far as I know.
 
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if you do it yourself ... " wet sand " ... re-buff ...

but ... i can't see anything in the pics .. ?? just reflections

probably more trouble than it's worth ... i've done some repairs like this to my stuff ... usually ends up 'different' versus really ' better ' .. ?! unless you have access to a good size buffer .. !
 
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