If there are any, like me, who have been lurking on this thread but have not spoken up, I encourage you to post. Even if you've only hit the three month mark. Once you get an excuse email, or no response, it qualifies you as a sucker, too, if you think it won't happen to you.
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EarCandy Cabs - Beware: Crazy Ahead
- Thread starter Lazarus.Bird
- Start date
I'm here to report Tim hasn't changed one bit. He's still a lying scammer and a thief. He was very quick to respond when it came to taking my money then went MIA. A total POS. How this person is not in jail is mind boggling. Filing fraud charged against him.
4 months after ordering the cab and still no cab. I have made multiple requests for a refund through Venmo and he keeps declining them. All I've gotten from him are excuses and empty promises.
Unfortunately I did
I was always wordy writing ads for a Home Audio Business I managed and as a Realtor also.
Had a Friend who was a Wordsmith that helped me. He could have cut your post to a paragraph
I too have been taken. Ordered my first cab in June and was so excited after talking to Tim about all these special 'tone woods' he had just acquire I placed an order for a second cab and sent him the money via cash app. Amex was able to refund me for the first cab, but I'm still waiting on the second cab I ordered.....7 months later. I've heard all his sob stories. Covid. Carpal Tunnel Surgery. Can't get help. Got help, kid cut his finger off on the band saw... yada, yada, yada. I wish I had researched him further. Still hoping it'll show up one day. There is a brand new manifesto on his landing page.... We'll see.....
Reading all this makes me really appreciate small companies that bend over backwards to satisfy their customers.
So who is Vivian Arwood? The whole EarCandy website reads like one of those "Sovereign Citizen" sites. Pretty funny...
Seriously, why you would want to buy something, anything from this clown when there are great small builders like RevSound and LDS (and others, just those two off the top of my head) who have incredible customer service and are great to deal with. Oh yeah they also deliver products within the stated timeframes; no excuses no BS.
Sounds like this guy is just a televangelist trying to rip people off on bass gear instead of Jeebus.
He should open a used car lot, he would be great at that LOL.
Analogeezer
What he did here ^^^ says it all, Everything he said and did means only one thing. That he's dishonest period. IMO if an honest person who's running a business suddenly has personal or family problems, or medical issues that will prevent them from fulfilling their promised orders (especially prepaid or deposits on orders), you don't cancel everything and disappear.
Again IMO if you're an honest businessman, You should in fact be even more open about your issues and let every customer know. Then let them decide if they still want the product and if so to let them know how long of a delay they're looking at. If they can't wait, their monies should be immediately refunded. The same thing with any customer who says no I want my money back. That's what an honest person and business does. My answer in a case like this would be. Yes Mr. Businessman I'm sorry about your problems. BUT those are YOUR problems not mine and I hope you get them solved. BUT for now, I'd kindly like my money back. If you get the issues sorted out please contact me and I MAY decide to re-order.
A quick search shows this about Carpal tunnel surgery.
*If you had open surgery on your dominant hand and you do repeated actions at work, you may be able to go back to work in 6 to 8 weeks. Repeated motions include typing or assembly-line work. If the surgery was on the other hand and you don't do repeated actions at work, you may be able to return to work in 7 to 14 days. Worse case is 12 months*
So yeah, not the worst surgery but not the end of the world either. Plenty of time to let customers know and make arrangements to complete their orders or refund their money.
As far as the comparison to Dr. Bass, this IS EXACTLY the same scenario! Let's not kid ourselves about this. These people, who are what I call *fly by night builders* know there's little to no chance they'll ever have to give any customer their money back. Just read the Dr. Bass thread and see what the people were told by Lawyers and Law Enforcement about getting any recourse. It wasn't pretty.
This is why I'll never buy from a builder who's not a major manufacturer. Regardless of how good their supposed gear is. You may feel different and that's OK.
Keep Low
dawind99
Commercial User
- Mar 30, 2012
- 555
- 1,181
- 4,886
- Disclosures
- Owner: Revsound
That is horrifying. Things happen sometimes that cause delays for businesses especially over the last two years. Dishonesty is never acceptable. There are many instrument builders, cabinet designers and repair guys out there that have been in business for many years that do very special work and are off the radar and survive due to their reputation and customer support. What ever level of business you're in you survive or fail on your level of impeccability. There are many "major" manufacturers that survive like this and many that "survive" by restructuring or absorption by another. Please consider not throwing away the wheat with the chaff because of a few pieces of trash. Due diligence is key. I am celebrating 36 years of business this year.
kind regards,
David Luke
Revsound
kind regards,
David Luke
Revsound
After a 13 month hiatus 'tales of Tim' returns. Oh joy! In memory of the good old days when it took only five months to get your product I reluctantly share this pic. Arguably, this cab sounded pretty good. And I gigged it a whole bunch. But I totally understand the TB community's dismissal of his grip on cabinet engineering acumen.
M. M.
M. M.
After a 13 month hiatus 'tales of Tim' returns. Oh joy! In memory of the good old days when it took only five months to get your product I reluctantly share this pic. Arguably, this cab sounded pretty good. And I gigged it a whole bunch. But I totally understand the TB community's dismissal of his grip on cabinet engineering acumen.
View attachment 4598307
M. M.
Here's mine from several years ago. Fortunately, it sounds great but I had the same issues and it took like 7 months, at least, to get it.
I used it quite extensively and it sounds good at low and high volumes, unlike my Eden that sounds best at higher volumes. Maybe thats an amp think but it didn't matter what amp I used. It still sounded good. His bassbomb 212 was good for me but when I went on his site recently I see he has changed speakers. Things change.
Unfortunately, he's still up to tricks, I guess.
On another note, I did see one of these for sell at a GC for like $350. If it sounds like mine I think thats a great deal for a loud good sounding 212.
Sorry you got jacked around but "special tone woods", that would have set off my BS alarm.
Cabinet builders do use certain woods for different parts of the cabinet to achieve weight, durability and design goals. But I've never heard any of them described as "tone woods" :rofl:
The little bit I read on his site before gagging he seemed to be really obsessed about cheap cabinets from overseas. But he kind of ignored the fact there are plenty of builders right here in the US doing the same thing as him....well only they deliver the products and don't try to BS the customers.
The QUALITY builders in the US and the name brands made in the US, those are the actual competition.
If I wanted to troll the guy I would email him and tell him I was considering a Seismic Audio cab and how is it his cabs are better....that would be a lotta fun
Analogeezer
I have filed a formal complaint with the Attorney Generals office in Indiana. Will let everyone know what happens.