Rickenbacker guitars blocked me on FB lol

Rickenbacker posted a video on their facebook page, of a guy spray painting a body. I am a professional spray painter myself and pointed out a few mistakes which lead to me being blocked from posting and my post being deleted. Well there`s no democracy on the internet, i know that. But didn`t expect that hostile behaviour either.

 
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It's their site, to be used for marketing. You don't have to agree, but it's their site.
Well, kind of. It is their Facebook page, but part of the point of a Facebook page is the public’s ability to weigh in. If you don’t want people to comment, you shouldn’t really be on Facebook at all. Apple doesn’t, for instance, so they’re not. But if you delete people’s comments and ban them for no good reason, then it can quickly become a PR problem, as people talk to each other on social media (QED). People have gone out of business over clumsy handling of adverse comments on Facebook before now. I don’t suppose this’ll affect Rickenbacker much, but it’s still not a very smart thing for them to do.
 
Well, kind of. It is their Facebook page, but part of the point of a Facebook page is the public’s ability to weigh in. If you don’t want people to comment, you shouldn’t really be on Facebook at all. Apple doesn’t, for instance, so they’re not. But if you delete people’s comments and ban them for no good reason, then it can quickly become a PR problem, as people talk to each other on social media (QED). People have gone out of business over clumsy handling of adverse comments on Facebook before now. I don’t suppose this’ll affect Rickenbacker much, but it’s still not a very smart thing for them to do.

If I had a business Facebook page, and someone put something on it that I felt was derogatory and untrue, I would delete as well.
 
If I had a business Facebook page, and someone put something on it that I felt was derogatory and untrue, I would delete as well.
The problem is that when you do, people tend to think you’re trying to hide something, and most of the time they’d be right. Criticism on Facebook can be a challenge, but handled right, it can have a positive outcome. Handled badly, it can blow up in your face. Downright trolling is obviously different, but the OP made a valid point.
 
The problem is that when you do, people tend to think you’re trying to hide something, and most of the time they’d be right. Criticism on Facebook can be a challenge, but handled right, it can have a positive outcome. Handled badly, it can blow up in your face. Downright trolling is obviously different, but the OP made a valid point.

Possibly, but I also think people have the right to take things off their pages if they want. If someone wrote "Rickenbacker sucks" 20 times on the page, it would be reasonable to do so. Also, if stuff is taken down right away, no one (but the person who wrote it) knows. Obviously, Ric has a mentality. It seems to work for them.
 
Possibly, but I also think people have the right to take things off their pages if they want. If someone wrote "Rickenbacker sucks" 20 times on the page, it would be reasonable to do so. Also, if stuff is taken down right away, no one (but the person who wrote it) knows. Obviously, Ric has a mentality. It seems to work for them.
Well, they do have a right to do so, but my point is that short of downright trolling, which this obviously wasn’t, it’s nearly always unwise. As for nobody knowing if it’s taken down right away, that is usually wishful thinking. Facebook is a marvellous invention that enables you to screw up simultaneously in every country in the world. Unless we’re talking fractions of a second, someone’s bound to see it. If things seem to work out for Rickenbacker, it’s in spite of that mentality, not because of it.
 
I see two things here on TB:

1. People constantly saying what a terrible job of marketing/manufacturing/etc. Rickenbacker does.
2. People constantly saying they want a Rickenbacker (or counterfeit Ric, because they like the look), even if they haven't played one.

Not only do I think Hall could kill puppies and baby seals and still make money there, I think he could pick up puppies and use them to club baby seals, and Ric would still be successful.
 
The problem is that when you do, people tend to think you’re trying to hide something, and most of the time they’d be right. Criticism on Facebook can be a challenge, but handled right, it can have a positive outcome. Handled badly, it can blow up in your face. Downright trolling is obviously different, but the OP made a valid point.
You don't know much about Rickenbacker company do you? John Hall, who runs the company, doesn't care what anyone thinks. If you don't like the way he does business, he doesn't care if you buy his instruments or not. He's pretty much famous for being a Richard Cranium.
 
Well i was stupid enough to point out a) He`s spraying with a very narrow spray pattern, b)He doesn`t have the appropriate gear on to protect himself and the quality of his work, c)His application is uneven d)i`d expect Rickenbacker to provide a steady base to support the instrument for the process of painting. Oh well.
And you thought that they would welcome this input? Maybe thank you for your pointers, offer you a job training them how to paint? :meh:
 
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You don't know much about Rickenbacker company do you? John Hall, who runs the company, doesn't care what anyone thinks. If you don't like the way he does business, he doesn't care if you buy his instruments or not. He's pretty much famous for being a Richard Cranium.
Well, actually, I do. And I’m not surprised at what happened to the OP, either. It’s still a textbook case on what not to do on your Facebook page, though.
 
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